Cleaning FAQ's
Q: What kind of cleaning services do you offer?
Q: How do I schedule a cleaning appointment?
Q: Do you provide the cleaning supplies or do I need to provide them?
Q: What is included in your residential cleaning services?
Q: Do you offer one-time cleaning services or only recurring services?
Q: How much do your cleaning services cost?
Q: Are your cleaners background checked?
Q: What happens if something is damaged during the cleaning?
Q: Are your services insured?
Q: What is your cancellation and rescheduling policy?
Q: How can I prepare for my cleaning service?
By following these recommendations, you can help ensure that the cleaning service is able to do their job efficiently and effectively, resulting in a cleaner and more organized space for you to enjoy.
1. Communicate your expectations: If you have specific cleaning tasks you want the cleaners to
focus on, let them know ahead of time. This will ensure that they are able to meet your
expectations and provide the cleaning you want.
2. Provide clear access: Make sure that the cleaners have clear access to the space they will be
cleaning. If you live in a gated community or apartment building, provide any necessary access
codes or keys.
3. Make arrangements for pets: If you have pets, make arrangements to keep them in a separate
room or outside during the cleaning process. This will prevent them from getting in the way or
causing any issues.
4. Notify the cleaners of any special instructions: If there are any specific instructions or requests
you have for the cleaners, such as avoiding certain cleaning products or using a specific type of
cleaner, make sure to let them know ahead of time.